This Privacy Notice explains how Hearthway England (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website or contact us. We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Hearthway England — Traditions of Hospitality
Address: 15 Water Lane, Salisbury SP2 7TE, England
Phone: 441 722 684 935
Email: [email protected]
2. Information We Collect
We may collect the following information when you use our site or contact us:
- Contact details (name, email address, phone number) when you send us a message
- Technical data (IP address, browser type, and general device information)
- Cookie preferences and site interaction analytics (non-identifiable)
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries or messages
- Maintain the functionality of our contact forms
- Understand site traffic and improve usability
- Comply with legal or regulatory obligations
4. Legal Basis for Processing
Under UK GDPR, we process your data only when we have a lawful basis, including:
- Consent: when you actively contact us or accept cookies
- Legitimate interests: to maintain and improve our website’s performance
- Legal obligation: if authorities require specific information
5. Data Retention
We keep personal information only as long as necessary to fulfil the purpose for which it was collected. Contact messages are generally retained for up to 12 months unless continued correspondence requires longer storage.
6. Data Sharing
We do not sell or trade your data. We may share limited information with trusted service providers (e.g., hosting, analytics) who operate under strict confidentiality agreements. All partners comply with UK GDPR standards.
7. International Transfers
Our website is hosted within the United Kingdom. Any occasional data transfer outside the UK occurs only when adequate safeguards (such as standard contractual clauses) are in place.
8. Your Rights
You have the right to:
- Request a copy of your personal data
- Ask for correction of inaccurate information
- Request deletion (“right to be forgotten”)
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ICO)
9. Cookies
Our use of cookies is described in detail in our Cookie Choices page. You can change or withdraw consent for cookies anytime through browser settings.
10. Security
We apply reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. While no online system is flawless, our practices meet current UK standards for small information services.
11. Updates
This Privacy Notice may be updated occasionally to reflect changes in law or operation. The most current version will always appear on this page with a revised date.
Last updated: October 2025